QUALITY POLICY


We the staff and management at METALSHAPE INDUSTRIES (P) LTD. are committed to -

      -  Supply of Sheet Metal Component and their timely delivery to meet the requirements of the customer.
      -  Ensuring the business growth through customer satisfaction at competitive prices.
      -  Continually improving the applied Quality Management System with close cooperation and involvement
         of all employees and business associates.

Our quality policy provides framework for setting our quality objectives and we review the suitability of our quality policy, achievements of our quality objectives and implementation of our quality management system on pre-defined intervals in a planned way.

METALSHAPE INDUSTRIES (P) LTD. has adopted eight quality management principles for the use by top management in order to manage it in a systematic and visible manner in order to lead the organization towards improved performance. These quality management principles are listed below -


CUSTOMER FOCUS

METALSHAPE INDUSTRIES (P) LTD. is dedicated to its customers and understands the current and future customer needs, meets their requirements and strives to exceed their expectations.

LEADERSHIP

The management establishes the unity of purpose and direction of the organization. Therefore it creates and maintains the internal environment, in which people of the organization become fully involved in achieving its objectives.

INVOLVEMENT OF PEOPLE

People at all levels are the essence of organization and their full involvement enables their abilities to be used for the organization's benefit.

PROCESS APPROACH

A desired result is achieved more efficiently when activities and their related processes are managed as a process.

SYSTEM APPROACH TO MANAGEMENT

Identifying, understanding and managing interrelated processes as a system, contributes to the organization's effectiveness and efficiency in achieving its objectives.

CONTINUAL IMPROVEMENT

Continual improvement of the organization's overall performance is the permanent objective of the organization.

FACTUAL APPROACH TO DECISION MAKING

Effective decisions are based on the analysis of the data and information

MUTUALLY BENEFICIAL SUPPLIER RELATIONSHIPS

METALSHAPE INDUSTRIES (P) LTD. and its suppliers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.





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